Privacy Policy

AssistGenX ("AssistGenX", "we", "us") is an independent business services provider offering digital marketing, marketplace support, compliance coordination, website building and automation services to businesses across India. This Privacy Policy explains how we collect, use and protect information you share with us through our website and during engagements.

We may collect the following types of information when you interact with us:

• Contact details such as your name, phone number, email address and business name.
• Enquiry details including the service you are interested in and your brief requirement.
• Business documents shared for the purpose of delivering agreed services, such as registration or compliance assistance.
• Website usage information such as pages visited and approximate location, collected through standard browser technologies.

We use the information you provide to:

• Respond to your enquiries and provide consultations.
• Prepare proposals, scopes and checklists for agreed services.
• Deliver and coordinate services such as marketing, marketplace support, automation and compliance assistance.
• Communicate with you about progress, next steps and renewals where applicable.

We do not sell your personal information to third parties. Where regulated work is delivered through qualified professional partners, we share only the information necessary to perform that work.

When you contact AssistGenX through WhatsApp or website chat, your message and contact details are used to respond to your enquiry. Automated or broadcast messaging, where used, requires appropriate consent and compliance with applicable WhatsApp and Meta policies. You may opt out of non-essential messaging at any time.

We take reasonable steps to protect the information you share using secure digital document collection and storage practices. However, no method of transmission or storage is completely secure. We handle business documents respectfully and limit access to authorised personnel and professional partners where required.

Our services may involve third-party platforms such as Meta, WhatsApp, Amazon, Shopify, Google and automation tools. These platforms have their own privacy policies and terms. AssistGenX is not responsible for the privacy practices of third-party platforms, and your use of those platforms is subject to their respective terms.

You may request access to, correction of, or deletion of your personal information held by AssistGenX by contacting us through the website contact form. We will address reasonable requests in accordance with applicable Indian data protection laws.

Our website may use basic cookies or similar technologies to improve functionality and understand usage. You can control cookies through your browser settings. Disabling cookies may affect some website features.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes indicates acceptance of the revised policy.